Introduction

Welcome to Field Effect MDR! As a new MDR Cloud client, it can now be deployed, and this playbook will help you through the process.  By this point, you should have received our welcome email and can get started with your deployment.

This article clovers the following topic: 

• Deploying MDR Cloud
  • Create an MDR Portal Account & Invite Users
  • Set Up Cloud Monitoring

Deploying MDR Cloud

The following sections provide a high-level description of each deployment phase, along with links to more in-depth Help Center articles for more assistance.

Create an MDR Portal Account & Invite Users

The Field Effect MDR Portal is at the center of your deployment, as it is where you will interact and configure your service. Your admin contacts will be given immediate access to their organization in the MDR Portal. They can then invite new users via their email. 

Once invited, other uses will be granted permission to create MDR Portal accounts, where they can access AROs, view configurations, and more (depending on their permission level). 

The following video walks through the account creation process:  

For help completing this phase, you may wish to also learn about:

• Chapter: User Management
  • Creating an Account
  • Inviting Users

Set Up Cloud Monitoring

Enrolling a cloud service is usually as simple as providing administrator credential for each cloud service in the MDR Portal. Our Help Center has setup guides for every cloud service supported by Field Effect.

Of our cloud services, Google Workspace and Microsoft 365 support Active Response. So, it’s important to set up Active Response prior to setting up cloud services, as you will be given a chance to enable Active Response when setting up services that support it.

For help completing this phase, visit: 

• Integrations
  • Cloud Monitoring: Overview & Setup
  •  Enrolling Microsoft 365 for Cloud Monitoring
    • Authorizing M365 for Cloud Monitoring
  • Enrolling Google Workspace for Cloud Monitoring

The Field Effect MDR Portal is at the center of your deployment, as it is where you will interact and configure your service. 

Your technical contact will be added to your organization in the MDR Portal and sent an invitation to create an account.

The technical contact should then invite users to the organization. Which will grant them access to create their own MDR Portal account.

We recommend inviting your technical team members first, so they can help you set up and adjust Field Effect for your organization.