Client Playbook: Deploying MDR Cloud

Introduction

Welcome to Field Effect MDR! As a new MDR Cloud client, it can now be deployed, and this playbook will help you through the process.  By this point, you should have received our welcome email and can get started with your deployment.

Deploying MDR Cloud

The following sections provide a high-level description of each deployment phase, along with links to more in-depth Help Center articles for more assistance.

Create an MDR Portal Account & Invite Users

The Field Effect MDR Portal is at the center of your deployment, as it is where you will interact and configure your service. Your admin contacts will be given immediate access to their organization in the MDR Portal. They can then invite new users via their email. 

Once invited, other uses will be granted permission to create MDR Portal accounts, where they can access AROs, view configurations, and more (depending on their permission level). 

The following video walks through the account creation process:  

For help completing this phase, you may wish to also learn about:

• Chapter: User Management
  • Creating an Account
  • Inviting Users

Set Up Cloud Monitoring

Enrolling a cloud service is usually as simple as providing administrator credential for each cloud service in the MDR Portal. Our Help Center has setup guides for every cloud service supported by Field Effect.

Please enabled Active Response prior to setting your M365 or Google Workspace cloud services because you will enable Active Response as part of the setup.

For help completing this phase, visit: 

• Cloud Monitoring: Overview & Setup
• Enrolling Microsoft 365 for Cloud Monitoring
• Authorizing M365 for Cloud Monitoring
• Enrolling Google Workspace for Cloud Monitoring

Set up Additional Features

After completing your first steps with MDR and completing the onboarding wizard, you can start configuring the service's additional features to align with your organization's environment, users, and cybersecurity requirements. These include:

• ITSM integrations
• SEAS
• Single Sign On 
• Optional AROs
• Mobile App