Quick Guide: Purchase a Compact One via the TD SYNNEX Portal

Introduction

Our Compact One (C1) is the network sensor required for Field Effect MDR deployments that require network monitoring. See our Help Center Chapter to learn more about sensors. 

As a partner, you will purchase C1s for end clients that require them via the TD SYNNEX Portal.

This article walks through the process at a high level and covers the following: 

• Quick Guide: Purchase a Compact One via TD SYNNEX
  • 1. (Optional) Onboard Client into to the License Management Portal (LMP) 
  • 2. Access the TD SYNNEX Portal
  • 3. Locate and Purchase the C1

Quick Guide: Purchase a Compact One via TD SYNNEX

Use the following quick guide to order Field Effect sensors from the TD SYNNEX Portal.

1. Create the Customer Account in the License Management Portal (LMP)

If you do not have a volume agreement with Field Effect, or do not use the LMP to onboard customers, continue to step 2.  

Onboard your client in the LMP the same way you would in the past. If you need C1 devices, the links to the TDS portal will appear. Clicking them will open the TDS portal in a new tab. You must complete the onboarding in order for the client to be provisioned and licensed in the Field Effect system.

NOTE: You do not need to onboard a new customer just to purchase C1s from TDS. You can choose to buy ahead of time for faster client onboarding if you choose.

To learn more, see:

•  License Management Portal (LMP): Overview
  • Onboard a New LMP Customer
• Network Sensor Management

2. Access the TD SYNNEX Portal

If you don't already have a TDS account, you will need to register and/or apply for one: 

• Apply for Access / Register
• Become a TD SYNNEX Customer / Apply for an Account

If you need help creating a TDS account, please see the appropriate account setup contact for your region: 

Once you have the account set up, you can purchase your Compact One sensor(s) from the TD SYNNEX Portal:

• Canada: https://ec.synnex.ca/ecx/ | SKU: 13215460
• USA: https://ec.synnex.com/ecx/ | SKU: 14717475

3. Locate and Purchase the C1

Search the TDS for our Compact One. Use one of the following search terms: 

• "Field Effect"
• SKU: search for the SKU of your region
  • Canada: 13215460 
  • USA: 14717475
• Manufacturer's #: 909-0111-029
• TD SYNX #: SNU-909-0111-029

Once you locate the Compact One, add it to your cart and continue to the checkout process.