Resources available to Partners

Introduction

As a Field Effect partner, you have access to several tools, portals, and resources designed to help you deploy, manage, and support your end client organizations. This article provides an overview of the resources available to you and explains how each can be used throughout the customer lifecycle.


The article covers the following topics:


Before you begin

Ensure you have received the necessary credentials and permissions from your Field Effect representative. Depending on your role, you may have access to some, or all of the resources described below.


License Management Portal (LMP)

The License Management Portal (LMP) is used to manage your organization's licenses and subscriptions.  The LMP is typically one of the first portals partners use when preparing to onboard a new client.


Through the LMP, you can:

  • View available licenses
  • Assign licenses to clients
  • Monitor license utilization
  • Purchase or request additional licenses
  • Track subscription details



Related articles:


MDR Portal

The MDR Portal is your primary management interface for deploying and administering Field Effect MDR environments. Most day-to-day deployment tasks are performed within the MDR Portal.


Using the MDR Portal, you can:

  • Manage client organizations
  • Deploy endpoint agents
  • Configure MDR features and settings
  • Review security incidents through AROs and Insights. 



Related articles:


Partner Portal

The Partner Portal (https://partners.fieldeffect.com) provides access to partner-specific information, sales resources, and enablement materials. The Partner Portal is the primary location for partner communications and enablement resources.


Partners can use the portal to access:

  • Sales collateral
  • Marketing materials
  • Product information
  • Partner announcements
  • Program documentation



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