Introduction

For Partners: the Insights section is only visible in the sidebar when the organization selector is set to a specific client view.

When Field Effect MDR reports an issue affecting your organization's system, software, or user accounts, we often look to include additional information where appropriate. Some Recommendation type AROs, for instance, will include a CSV attachment enumerating the impacted systems. This additional information represents a snapshot at the time the ARO was generated. The Supplemental Data view in the MDR Portal provides a mechanism to share this type of data, but in a way that can be updated regularly. 

The Supplemental Data page, accessible from the sidebar's Insights section, allows you to access some of this information in real-time via a table that can be updated. This allows us to share dynamic data efficiently, and outside the context of an ARO.

You can expect to see more tables included here as we develop new ones over time. The image below shows an example of a Supplemental Data page listing an available table. 

ARO Suppression and Data Tables

Some AROs have dismissal options that can "suppress" ARO generation for a given issue. When suppressed, alerts will only be reported via supplemental data. 

By default, our risk-based AROs (vulnerable software and operating systems) are suppressed and reported on via data table. If you would prefer to receive Vulnerable Software AROs, you may do so by contacting support@fieldeffect.com. 

Supplementary data tables are not available via PSA solutions, so clients and partners using PSAs will need to log into the MDR Portal to check on these issues and directly access the related Supplementary Data Tables.

Opening Supplemental Data Tables

Click on a table (shown above) in the main view to open that data table. The headers will vary depending on the type of data being presented. In the example below, the user is viewing a supplemental data for vulnerable software.

To learn more about each supplemental table, visit: 

• Supplemental Data Table: Email Protection DNS Record Configuration Issues
• Supplemental Data Table: AI Tools Summary
• Supplemental Data Table: Out-of-Date and End of Life Operating Systems
• Supplemental Data Table: Vulnerable Software