We need to move the MDR SIEM Sensor, what do I need to consider?

There is no particular process for moving an appliance since it is just plug and play. As long as you connect it as you disconnected it and take care of the appliance in transit, there should be no issues.

When you are ready to move the appliance here are some recommended steps:

Be sure to adhere to any health and safety protocols.
Take a photo of the cabling setup in the back of the appliance, this will help setting up later.
Power down the appliance by simply pressing the power button.
If your appliance has a Yubikey, ensure you keep it safe. They cannot be replaced.
- If you have been with Field Effect prior to 2026, your physical sensor shipped with a unique YubiKey, which is a security feature that works as a physical form of multi-factor authentication. Your device will not power on unless the YubiKey is plugged into a USB port. If your network sensor was shipped after June 2026, it does not require a Yubikey.
Package the appliance to minimize any damage in transit.
Our hardware monitoring platform may contact you regarding the outage.
Ensure you re-cable exactly as per your photo.
Ensure all cables are securely connected.
Check your appliance is performing correctly.