Installing the Windows MDR Agent Using NinjaOne RMM

The Windows Install PowerShell Script for RMM/MDM script can be used with your NinjaOne RMM to programmatically install the Field Effect MDR agent.

The script requires two inputs to be passed in NinjaOne:

1. Field Effect MDR Portal API token
2. One of:
   - client organization name as it appears in the Field Effect MDR Portal; or
   - Field Effect MDR license key unique to the client organization

• The API token can be created in the MDR portal following the instructions in our Help Center: Create an API Key. The Portal account associated with the token must have admin permissions for the script to work properly.
• The Field Effect MDR license key for a client org is found in the agent installer zip file downloaded from the Field Effect Portal: The Downloads Page.

To install the agent using NinjaOne

1) Upload the MDR Windows Install PowerShell script to the NinjaOne script repository:
   i) Go to Administration > Library > Automation, and create a new script by importing it.

2) Set a secure custom field for the API token to be used for all client organizations:

Go to Administration > Devices > Global Custom Fields and click Add. Configure the FE_MDR_API_TOKEN:

Name: FE_MDR_API_TOKEN
Label: Field Effect API token
Field Type: Secure
Scope: Organization
Technician Permission: Read
Script Permission: Read

3) Set unique client name or license key:

1. The script will automatically leverage the organization name as defined in NinjaOne (NINJA_ORGANIZATION_NAME). The name in NinjaOne must match the client organization name in the Field Effect MDR Portal. In most cases, this option is preferred.
2. Alternatively, you may use a custom field to define the client name or client license key to complete the installation:

Go to Administration > Devices > Organization Custom Fields and click Add. Configure the FE_MDR_LICENSE_KEY (or replace 'FE_MDR_LICENSE_KEY' with 'FE_MDR_CLIENT_NAME' to install by client name):

Name: FE_MDR_LICENSE_KEY
Label: Field Effect MDR Key
Field Type: Text
Scope: Organization
Technician Permission: Read
Script Permission: Read

4) Go to the NinjaOne organization dashboard, select a client organization, then click the Custom Fields tab. In the newly created fields, enter the API token value (only has to be done on ONE organization, since it is a global value) and the license key value for that specific client (if using alternative option) and save.