If you are managing a Field Effect MDR deployment(s) using a PSA integration, ticket descriptions include an ARO quick link. Clicking it will take you to the corresponding ARO in the Field Effect MDR Portal, helping you quickly pivot between our portal and your PSA tool.
The image below highlights the ARO quick link in an Autotask ticket description:
The following image highlights the ARO quick link in a ConnectWise ticket description:
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article