Introduction

Partners: When the Organization Selector is set to the partner view, the details presented on this page refer to your organization. When set to a specific client view, the details on this page refer to the client organization. Ensure that the Organization Selector is set to the appropriate client before continuing.

The Service Profile page (Administration section) stores your organization’s Monitoring Profile information, as well as Active Response and Compliance & Best Practices configurations.

1. Monitoring Profile: stores technical data about your organization. This information allows our analysts to better understand, contextualize, and characterize the activity being monitored by Field Effect. For some features to function (DNS Firewall) a Monitoring Profile must be configured.
2. Active Response: stores the configuration settings for Active Response, which gives Field Effect the ability to perform extra countermeasures when a threat is detected, either manually or automatically.
3. Compliance & Best Practices: Some of the AROs you receive may impact your organization’s compliance with a given framework. Field Effect can map AROs to related compliance controls and include information within the ARO on how it has a compliance impact.

The Sections of the Service Profile

The following sections provide details about each section of the Service Profile page.

Monitoring Profile

Setting up your Monitoring Profile helps Field Effect, and our analysts, better understand, contextualize, and characterize the activity being monitored. To learn more about the Monitoring Profile, see Monitoring Profile: Overview and Monitoring Profile: Updating & Editing.

Active Response

stores the configuration settings for Active Response, which gives Field Effect the ability to perform extra countermeasures when a threat is detected, either manually or automatically. To learn more about Active Response, visit our knowledge base chapter on the feature.

Compliance and Best Practice

Some of the AROs you receive may impact your organization’s compliance with a given framework. Field Effect can map AROs to related compliance controls and include information within the ARO on how it has a compliance impact. For more on enabling this feature, see Compliance Mapping for AROs.